RIPKITTY SECURE COMMS
You need backup? You got a problem with a drop? We handle our business.
We're here to answer questions, process returns, coordinate local pickups, and provide uncompromising support for orders, shipping, and the books (billing). Reach out directly using the secure contact information below.
THE FRONT (RETAIL LOCATION)
Ripkitty Smoke Shop
7451 Riviera Blvd
Suite #246
Miramar, FL 33023
HOURS OF OPERATION:
Mon-Fri: 11 AM - 6 PM
Sat: 11 AM - 5 PM
Sun: Closed
This location is the designated drop point for local pickup and retail returns.
|
THE BACK (REGISTERED OFFICE)
Ripkitty (Billing & Legal)
7921 Greenway Blvd
Unit B
Miramar, FL 33023
This address is the registered billing and legal office listed on Ripkitty’s public records. Do not show up here for retail drops.
|
RETURN OPERATIONS
If you need to return an item, contact Ripkitty with your order number and the details of the item you want to send back. Most new, unopened stash can be returned within 30 days of delivery. Return extraction instructions are provided after you make contact.
If you received a defective item or we screwed up the drop, Ripkitty states that return shipping costs may be covered. We fix our mistakes. For full protocol, review Shipping & Returns.
|
|
|
LOCAL DROP (PICKUP SUPPORT)
Ripkitty offers free local pickup at our retail front (7451 Riviera Blvd, Suite #246, Miramar, FL). Orders placed before 2:00 PM (Mon-Fri) or 1:00 PM (Sat) are typically prepped and ready within 2 to 4 hours. Later orders roll over to the next business day.
Protocol: Wait for the "Ready for Pickup" email or SMS. Bring your order confirmation and a valid government-issued ID when arriving to secure the package.
|
|
|
LOGISTICS (SHIPPING NOTES)
Shipping is available across the United States. However, certain heavy-hitting products may be restricted from crossing into specific state lines. If you are unsure about destination restrictions, contact us before placing the order.
For all logistics, delivery methods, and transit times, consult the Shipping & Returns file.
|
|
|
THE BOOKS (BILLING & PRIVACY)
If the payment processor jams up or you experience issues during checkout, immediately alert info@ripkitty.com for manual assistance.
We keep our mouths shut. To see exactly how your data is handled, read the Privacy Policy. To learn the rules of the syndicate, review our Terms of Service.
|
|
|
